Sprongo GDPR and Privacy Policy
Effective Date: November 1, 2024
Introduction
Your privacy is essential to us at Sprongo LLC ("Sprongo," "we," or "us"). This Privacy Policy outlines how we collect, use, share, and protect information when you interact with our services, including our website, mobile apps, and other online offerings (collectively, the “Products”).
By accessing our Products, you agree to the practices described here and in our Terms of Service.
What This Policy Covers
- What information we collect about you – Including personal and technical data.
- How we use the information – To provide and enhance our Products.
- How we share information – With trusted partners and third-party services.
- How we store and secure information – Following industry standards.
- How long we retain information – In line with business needs and legal requirements.
- How to access and manage your information – Including rights to update or delete data.
- International data transfers – If we process information across borders.
- Additional privacy information for California residents – Specific disclosures and rights under California law.
Information We Collect
- Account Information: We collect your name, email, and other details when creating an account.
- Content Provided Through Our Services: We may collect and store content that you upload or share.
- Device and Usage Information: Data such as IP addresses, browser types, and usage behavior.
- Payment Information: Processed securely by Stripe. We do not store your payment details.
- Cookies and Tracking Technologies: Used to enhance your experience.
How We Use Your Information
- Provide and Improve Services: Enable account access and enhance our Products.
- Personalize User Experience: Customize settings based on your usage.
- Security and Compliance: Detect and prevent potential fraud.
- Marketing and Engagement: Inform you of updates, offers, and features.
- Research and Development: Analyze usage patterns to improve our offerings.
How We Share Your Information
- Service Providers: Support operations under strict confidentiality agreements.
- Advertising Partners: Share anonymized data for targeted ads.
- Legal Compliance and Protection: Share information when required by law.
- Business Transfers: Your data may be transferred in case of a merger, acquisition, or asset sale.
How We Store and Secure Information
We use industry-standard security measures to safeguard your information. However, no system is entirely secure, and you are encouraged to protect your account credentials.
Retention of Your Information
We retain your Personal Information as long as your account is active and for additional time as needed for legal or operational purposes. Upon account deletion, most data will be permanently removed within a reasonable timeframe.
Your Privacy Rights and Choices
- Access and Update Your Information: Update settings or contact us for assistance.
- Request Deletion: Request the deletion of your account at any time.
- Opt-Out of Marketing: Unsubscribe via email preferences.
- Control Cookies: Adjust cookie settings via our Cookie Policy or browser.
International Data Transfers
If we transfer data internationally, we take steps to protect your information, including compliance with applicable data protection laws.
Additional Disclosures for California Residents
Under the California Consumer Privacy Act (CCPA), California residents have rights regarding their personal information, including access and deletion requests. Refer to “Your Privacy Rights and Choices” or contact us at privacy@sprongo.com.
Policy Regarding Children
Sprongo does not knowingly collect information from children under 13. If we learn of data collected from a child, we will delete it promptly.
Updates to this Privacy Policy
We may update this Privacy Policy as our practices or legal requirements evolve. Significant changes will be communicated to you through email or within our Products.
Contact Us
For any privacy-related inquiries or requests, please contact us at: